Mike M did a great job of pinpointing my issues and coming up with affordable and workable solutions. Most importantly he listened to what I had to say.

David A

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Erin B was extremely helpful with our home and auto insurance saving us hundreds of dollars. She was prompt, pleasant and thorough in getting back to us. We look forward to working with her and having a more personal relationship with our agent.

Ursula M

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Alexis is a very pleasant person to work with. She responds very quickly with all the questions that I need the answers for. I would recommend that people should be doing business with this insurance agency. Give Alexis a call now!!

Dominic M

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When we re-financed, Alexis in Amherst was quick to take care of getting stuff to our new bank. Working with her and Encharter has been easy!

Tom M.

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Keith, Thank you very much for all your help and very prompt and clear replies, throughout. Insurance matters are not always clear to me and I appreciate the fact that your correspondence IS very clear.

Tony S.

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Katie O., Alexis and Heather in Amherst MA treated me with professionalism and excellent customer service. I left the office with not only great homeowner’s and car insurance policies but MOST of all a sincere appreciation for great customer service!

Arlene R.

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Trish was very clear and professional and took care of the issue.

Chaim A.

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Worked with Alexis H to add coverage to my homeowner’s policy - extremely pleased with the experience. She was very clear about the process, answered all my questions, and honestly I'm amazed it could be done this quickly. Thank you!

Ken M.

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Trish V. from your office responded so positively and efficiently to a problem that came up that required me to have information about my past policies that I have to rise and declare myself a raving and very grateful fan.

Steven K.

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When no one could figure out if I qualified for Accident Forgiveness I turned to Alexis. She has been extremely helpful in the past so I knew she could straighten this out. And she didn't let me down! Thanks!

Rob A.

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