The Trusted Partner for Personal & Business Insurance since 1879.

At Encharter Insurance, it's all about protecting you. We've been serving the Pioneer Valley and surrounding areas for over 100 years. Let us help make shopping for insurance easier for you.

Insurance Update for Encharter Customers

During these trying times, we are working from home and the office is closed to the public. We are here for your needs.

If you need to contact your insurance carrier directly to report a claim or for general billing questions, please use the contact information linked here.

For any general insurance service questions please email us directly at We will respond as quickly as possible.

If you are a policyholder located in New York, please read the notice linked here:

If you are one of our commercial clients or a business owner, visit our COVID resource page:

Chubb, Hanover,  Pure,  Bunker Hill, Arbella, Preferred Mutual, Travelers, Progressive, The Hartford, Plymouth Rock, Commerce, Liberty Mutual

Get in touch with our team!

Call an agent at 888.754.8299 or 413.475.7283 to learn more about our carriers, services, and products, or ask a question below!

Encharter Insurance, a local agency you can trust.

Encharter can provide you and your family with quality insurance for your personal, business and financial needs. Our knowledgeable agents can help your find affordable and reliable Massachusetts car insurance, home insurance, commercial insurance or life insurance. Our mission is to help protect people in our communities from the financial impact of law suits, fires, car accidents and other unexpected incidents. Our focus is to help our clients grow their assets. We believe in being local (come visit us for an insurance quote in Amherst, MA or Lexington, MA!) and we strive to improve the communities where we live and work. We offer an inclusive selection of products and client-focused service to go beyond meeting your needs and instead, exceeding your expectations! Our team of professionals are experienced and prepared to customize your policies to fit your situation and lifestyle. Our one-stop-shopping agency can work with our wide selection of carriers to get you the policy that will protect your assets best.