Lisa Johnson, Chief Operating Officer



Lisa is Chief Operating Officer of Encharter Insurance. She has more than 30 years of insurance experience spanning brokerage, consultant, and insurance firms. Prior to Encharter, Lisa was Senior Vice President of Marketing for Renaissance Alliance, a premier insurance independent agency group. In that role, she assisted both the corporate entity and independent member agencies with growth strategies and enhancing customer satisfaction.

Lisa’s prior career experience includes running self-insurance groups for R.E. Moulton, Inc., one of the largest Managing General Underwriters of Excess Loss coverage. She was also a partner and served as Vice President of Sales and Marketing for a start-up consultancy, Lynch, Ryan & Associates, Inc., they were a pioneer in the workers compensation loss reduction area, they gained national prominence for its results and service excellence with Fortune 1000 companies such as The New York Times and International Paper. This success led to a purchase by The Travelers Companies, although the firm continued operating as an independent subsidiary. Lisa served as marketing liaison with the national accounts group of Travelers, working with firms such as Huffy Bikes, Sara Lee, OshKosh B’Gosh, and Hilton Hotels. Prior to Lynch Ryan, Lisa was affiliated with Rollins Burdick Hunter (currently AON) as a broker and with AETNA as an underwriter.

Lisa is a graduate of the University of New Hampshire, Durham, NH. Outside of work, Lisa is an exercise enthusiast, she enjoys biking and hiking with her dog as well as spending time with her family.

Trish Vassallo, Director of Operations

Trish began her insurance career at Blair, Cutting & Smith in 1980.  After taking a few years off to raise her three daughters, Trish returned to the insurance industry working at a few local agencies, ultimately returning to Blair, Cutting and Smith in 1994.

In 1998 Trish was promoted to Personal Lines Manager and obtained her CIC designation in 2000.  In 2015 Trish was named Director of Personal and Commercial Insurance and in  2019 Trish became Director of Operations at Encharter Insurance.

Her most cherished accomplishment is her beautiful family which has grown to include two son-in-laws and four grandchildren.  Together with her husband John, free time is spent with family, friends and traveling near and far!!

Christine Bey, Personal Lines Manager

Christine began her insurance career at Encharter Insurance 10 years ago. Starting as a receptionist, Christine has worked her way through roles within the service and sales departments to her current position as Personal Lines Manager.  She graduated with her bachelor’s from Elms College.

Outside of the workplace, she enjoys spending her time on the Connecticut River with friends and family. Christine resides in South Hadley, MA.

Linda Eichstaedt, Commercial Lines Manager

Linda joins Encharter Insurance as Commercial Lines Manager. She has many years of insurance experience, and is licensed in Property & Casualty and also maintains her designation as CRIS; Construction Risk Insurance Specialist.  Before joining Encharter,  Linda had an insurance career at Webber & Grinnell where she started in 2008 and worked her way from support to Personal Lines Account Manager, to Commercial Account Manager, and most recently Commercial Business Marketing Director. Linda excelled as the Team Lead and was involved in placing new large and middle market commercial accounts with the proper insurance coverage, while continuing to service select VIP accounts.

Linda grew up locally in Sunderland and graduated from UMass Amherst with her B.S. After college, she lived in the Hilltowns where she raised her three children.  She has most recently became a Grandma to baby Violet. In 2019, she married her hiking partner on a mountain top in NH.  As an avid hiker, Linda has set a personal goal to hike all of the highest points in all 50 states.  She is at 39 states and counting!