Submit a Claim

Has your auto, home, or business suffered an unexpected loss?   We are so sorry to hear this, but we are here to help!

Your first step, if appropriate, is to contact your local public safety officials (fire department, police or ambulance service) for emergency assistance. Take reasonable steps to protect your property from further damage. Do not assume any permanent repairs until the property has been inspected by a company representative.

For auto claims, you can use this form to make sure you collect the accident information needed:                 Auto Accident Reporting Checklist

If your claim is during our normal business hours of Mon-Fri 8:30 AM -4:30 PM, please call our office at 413-549-4971 or 800-675-6695. If it is after our business hours, please call your insurance company direct, carrier numbers and online filing links listed below.

If your property was affected or damaged by fire or water emergency, please feel free to contact one of our restoration service partners*:

Quality Cleaning & Restoration, Inc at 413-774-7737

Complete Restoration Solutions at 877-490-4CRS (4277)

Baystate Restoration Group at 855-532-3473

Note: If your home or business property where the damage occurred is rented, please contact the building owner or management team before contacting a restoration specialist.

*Restoration services subject to coverage determination

For Auto Claims:

For Property Claims:

For Business Policy Claims: