Has your auto, home, or business suffered an unexpected loss?   We are so sorry to hear this, but we are here to help!

Your first step, if appropriate, is to contact your local public safety officials (fire department, police or ambulance service) for emergency assistance. Take reasonable steps to protect your property from further damage. Do not assume any permanent repairs until the property has been inspected by a company representative.

If your claim is during our normal business hours of Mon-Fri 8:30 AM -4:30 PM, please call our office at 413-549-4971 or 800-675-6695. If it is after our business hours, please call your insurance company direct, carrier numbers and online filing links listed below.

If your property was affected or damaged by fire or water emergency, please feel free to contact one of our restoration service partners*:

Quality Cleaning & Restoration, Inc at 413-774-7737

Complete Restoration Solutions at 877-490-4CRS (4277)

Note: If your home or business property where the damage occurred is rented, please contact the building owner or management team before contacting a restoration specialist.

*Restoration services subject to coverage determination

 

For Auto Claims:

COMPANY PHONE NUMBER ONLINE FILING
Arbella 800-272-3552 Report Claim
Chubb 800-252-4670 Report Claim
Commerce 800-221-1605 Report Claim
Concord 800-888-6050  
Foremost 800-527-3907 Report Claim
Hanover 800-628-0250 Report Claim
Metlife 800-854-6011  
Mt. Washington 844-346-1225 Report Claim
National Grange 877-425-2467 Report Claim
Plymouth Rock 888-342-1620 Report Claim
Preferred Mutual 800-333-7642 Report Claim
Progressive 800-776-4737 Report Claim 
PURE 888-813-7873  
Safeco 800-332-3226 Report Claim
Safety Insurance 800-951-2100 Report Claim
Travelers 800-252-4633 Report Claim
Vermont Mutual 800-435-0397  

 

 

For Property Claims:

COMPANY PHONE NUMBER ONLINE FILING
Andover 800-225-0070  
Arbella 800-272-3552 Report Claim
Bunker Hill 888-472-5246 Report Claim
Chubb 800-252-4670 Report Claim
Coastal/Orchid 866-370-6505 Report Claim
Commerce 800-221-1605 Report Claim
Concord 800-888-6050  
Foremost 800-527-3907 Report Claim
Hanover 800-628-0250 Report Claim
Metlife 800-854-6011  
MPIUA 800-392-6108 Report Claim
Mt. Washington 844-346-1225 Report Claim
Naragansett Bay 800-343-3375 Report Claim
National Grange 877-425-2467 Report Claim
Preferred Mutual 800-333-7642 Report Claim
PURE 888-813-7873  
Progressive 800-776-4737 Report Claim 
Safeco 800-332-3226 Report Claim
Safety 800-951-2100 Report Claim
Travelers 800-252-4633 Report Claim
Vermont Mutual 800-435-0397  

 

For Business Policy Claims:

COMPANY PHONE NUMBER ONLINE FILING
Hanover 800-628-0250 Report Claim
Hartford 800-327-3636 Report Claim
Main Street America 877-425-2467 Report Claim
Liberty Mutual 844-325-2467 Report Claim
Travelers 800-238-6225 Report Claim