888.754.8299 or 413.475.7283
25 University Drive, Amherst, MA

Employee Spotlight: Emily Souza

We are people just like you, and we value providing the peace of mind that comes with knowing your assets are properly covered. At Encharter Insurance, we come to work each day committed to help each of our customers protect against the unexpected.

Find out why Emily Souza loves working here and what makes her come to work every day!


I am currently a personal lines risk consultant, meaning I assist people with understanding their insurance policy, making changes when needed and even assisting people obtain new insurance. I have been with Encharter since July 2018 but began my career in insurance in 2017.

What are your favorite hobbies to do outside of the office?
Outside of the office my favorite hobbies include running, spending time with my daughter, hiking and driving my Jeep!


What has been one of your proudest moments working at Encharter Insurance?
My proudest moment working for Encharter Insurance was when I  working with a customer who needed assistance with his current car insurance policy. Through conversation, he decided to get a quote for his boat policy with us also which I was able to assist him in saving quite a bit of money. He then had one of friends call me to help switch their auto policy to Encharter because of the amount of trust he had in me. This was such a feel good moment and made me feel so proud.


What you do and how you make an impact at the company?
 My role at the agency is to provide personalized service for each person I work with. Everyone has different needs when it comes to what they are insuring so making sure that they are covered properly and understand their coverage while knowing they are genuinely cared about is my daily impact at Encharter.


What would your personal billboard say?

Good vibes and happy livin’

We hope you enjoyed reading about Emily Souza. She looks forward to welcoming next time you visit or call!

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