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roadside assistance

What is Roadside Assistance?

Roadside Assistance is a popular add-on for drivers. Here, we break down the basics of roadside assistance and answer some frequently asked questions. Whether you have an existing auto insurance policy, or are shopping for a new one, it’s important to be informed before making a decision.


What is Roadside Assistance?

Roadside assistance is an option for those buying an auto insurance policy or looking to add onto their existing policy. It is a set of services that can help you if you find yourself in a situation where you need help with your car. These can range from a flat tire, to a dead battery, or even towing.

Is It Required?

No, Roadside Assistance is not mandatory to have as part of your auto insurance policy. It is typically an add-on to a new or existing policy.

Who Needs Roadside Assistance?

If you own a car, then you should consider roadside assistance. Though it is not a mandated part of your insurance policy, it can come in handy. You never know when you will be faced with car troubles. Roadside Assistance can help ease those car-related worries.

What Does It Include?

Roadside Assistance typically includes these types of services:

  • Towing your car
  • Unlocking your car if you lock yourself out
  • Bringing fuel in the event you run out
  • Jump-starting your car
  • Changing a flat tire
  • Winching if your car gets stuck

Depending on the plan your insurer offers, these services may differ slightly. You should ask your insurance agent about the options you have and what is, or is not, included. You don’t want to be faced with some unexpected fees!

How Do You Use It?

Using Roadside assistance is usually easy. Most times, it’s just a call to get service. Some insurance companies may have apps for you to download. Be sure to review the terms of your roadside assistance. By being aware of what’s included on your plan, it can help you avoid unexpected fees.

How Much Does It Cost?

Adding roadside assistance to your auto insurance policy is typically not expensive. The cost can vary, but it can be as little as $15-30 per year. However, there are other factors to consider when purchasing roadside assistance. The number of cars, what services are included, and  the insurance company you currently use can factor into the cost. You should also think about the coverage limits and how much you would pay out of pocket for those expenses.

Other Considerations

Roadside assistance is a great way to have peace of mind. Though not a necessity, it can be useful when you find yourself in a sticky situation. Insurance is there for when things go awry and having roadside assistance can be part of that plan. You should talk to your insurance agent about your situation and what is best for you. They can also help answer any questions that you may have.


Call an Encharter agent today at 888.754.8299. We can help address any questions or concerns that you have!

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